This incident is resolved. Thank you all for your patience
Posted Jul 25, 2024 - 14:14 CEST
Update
A fix is being deployed. We will keep you updated.
Posted Jul 25, 2024 - 13:34 CEST
Identified
We have found the cause that impacts ~100 client companies We are working on a fix.
Next update in 30 mins.
Posted Jul 25, 2024 - 12:49 CEST
Update
The technical team is still narrowing the issue that impacts these users and instances Next update in 30 mins.
Posted Jul 25, 2024 - 11:49 CEST
Update
Investigation is still ongoing, the issue is confirmed for several clients. Next update in 30 min.
Posted Jul 25, 2024 - 11:14 CEST
Update
We are continuing to investigate the issue. We will keep you updated.
Posted Jul 25, 2024 - 10:09 CEST
Investigating
Hello,
Some customers are reporting difficulties to connect using SSO. Our technical team is investigating the issue. In the meantime, please try to log in from a private browsing. We will get back to you as soon as possible.
Thank you for your patience
Posted Jul 25, 2024 - 09:25 CEST
This incident affected: Web Application and Mobile Application.