Performance degradation

Incident Report for Expensya

Resolved

This incident has been resolved.
Thank you for your patience.
Posted Mar 29, 2024 - 18:14 CET

Update

We are continuing to monitor for any further issues.
Posted Mar 29, 2024 - 17:50 CET

Monitoring

A fix has been implemented and response times are back to normal.
We are monitoring the results.
Posted Mar 29, 2024 - 17:24 CET

Identified

The issue has been identified and a fix is being implemented.
Next update in 15 mins
Posted Mar 29, 2024 - 17:13 CET

Investigating

Dear users,
We apologize for any inconvenience, but due to unexpected circumstances, our system is currently running slower than usual.
We have proactively informed you and are making sure that all activities returns to normal.
Next update in 15 mins
Posted Mar 29, 2024 - 16:59 CET
This incident affected: Web Application and Mobile Application.