Performance degradation

Incident Report for Expensya

Resolved

Dear users,

This incident has been resolved.

Thank you again for your patience.
Posted Nov 12, 2024 - 11:29 CET

Monitoring

Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,
Posted Nov 12, 2024 - 11:03 CET

Update

We continue working to resolve the observed slowness.
We will keep you informed of any updates
Posted Nov 12, 2024 - 10:37 CET

Identified

The issue has been identified and a fix is being implemented
Posted Nov 12, 2024 - 10:03 CET

Investigating

We're currently experiencing some slowness on our Web and mobile Apps.
Our team is on the task and we expect this issue to be temporary.
During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya.
We will keep you updated and will work promptly to resolve this issue soon.
We appreciate your patience.
Posted Nov 12, 2024 - 09:29 CET
This incident affected: Web Application and Mobile Application.